Claims Hander

Job Description

We are looking for a Claims Handler to strengthen our team serving shipowners and operators and ship managers worldside

As a Claims Handler, you will manage claims arising from worldwide shipping operations, with P&I and FD&D, Loss of Hire etc. as your main focus, while gaining exposure to our broader portfolio of marine insurance products. You will take ownership of your own cases while collaborating with experienced colleagues and an international network of correspondents, lawyers, surveyors, experts and authorities when required.

You will join an experienced and professionally diverse team across Denmark working closely with colleagues and specialists throughout our global organisation. The role also provides opportunities to engage directly with clients, shipowners/operators/charterers, reinsureres and brokers, and to represent our in meetings, seminars and other industry activities.

Key responsibilities

• Professionally handle a broad range of maritime claims, with main focus on P&I, from initial notification through investigation, assessment, negotiation and resolution, arising from clients’ worldwide shipping operations.

• Analyse factual, legal, technical and commercial information, including other relevant claims documentation, policy terms and coverage, across different jurisdictions, ports and legal systems.

• Provide practical and high-quality advice to clients on claims, coverage and related marine insurance and risks, engaging lawyers, experts and collaborating with other stakeholders as required.

• Take an active role in negotiations, dispute resolution and settlements, and pursue recoveries where relevant.

• Build and maintain strong relationships with clients and brokers, with a clear focus on service and understanding their business needs.

• Participate in client and broker meetings, presentations, seminars, market events and relevant industry discussions.

• Contribute actively to knowledge sharing and the development of claims expertise across the team. For more senior candidates, this may include mentoring and developing colleagues.

Who are you?

We are looking for someone who is curious about shipping, risk and international business and enjoys solving complex problems where legal, operational, technical and commercial considerations intersect. You are practical, organised and service-minded, with the judgement and attention to detail needed to manage multiple matters while maintaining quality and responsiveness.

A legal background is preferred, but not required. The diversity of professional backgrounds within our existing team is one of our strengths, and we are interested in candidates who can bring relevant knowledge, experience and new perspectives to the team.

Relevant backgrounds may include:

• Law, insurance, commercial or liability law.

• Medical experience particularly relevant to personal injury, illness, crew and other people-related claims.

• Experience from a shipping company or an insurance company, ship management organisation or other part of the maritime industry.

• Marine insurance or claims handling experience is a must.

Previous experience in marine insurance or claims handling is an advantage, but equally important is your motivation and ability to develop into a broad marine claims professional. You communicate clearly, exercise sound judgement and enjoy working both independently and as part of a collaborative team. You are confident engaging with clients and representing us in external activities.

Excellent written and spoken English is required. Proficiency in Danish or another Scandinavian language is an advantage.

Arbejdstid og tiltrædelse

Stillingen er på 30-37 timer om ugen flydende. Vi aftaler den præcise arbejdstid sammen, men den vil som udgangspunkt ligge på hverdage.

Tiltrædelse hurtigst muligt.

Contact us at any time for more information about the job….